postcardcity web store FAQ section

Postcards are mailed first class mail to U.S. buyers and Standard Air Mail to international buyers. We do our best to both describe our postcards accurately and then get them to you in the same condition we described them. All cards will be in individual protective sleeves. They will be mailed in either a heavy kraft type envelope or small padded mailer with stiff cardboard inserts. Sorry - we will not mail postcards in a no frills envelope with a just a stamp. Over the years we have received many that way and have seen first hand the interesting things postal sorting equipment can do to unprotected cards.

For individual postcards: For U.S. mailing addresses the postage is a flat rate $1.50 for the first card, all others in the same order ship for free. For all other countries, you will pay postage for the first card in your order, the rest will ship for free. International rates vary from $1.65 (Canada) to $2.50 (all other countries) ******PLEASE NOTE: The shopping cart will not automatically discount your shipping charge for multiple orders. If you overpay shipping, we will promptly refund the difference. Otherwise please wait for an invoice from us with the proper (discounted) shipping charge.

While every effort is made to accurately describe our postcards, we do recognize that mistakes happen and on occasion a card may not live up to your expectations. Returned postcards must be returned within 7 days of your receipt and be in the same condition in which we sent them. We only ask that you email us first and let us know to expect them. Refunds will be processed within 5 days of our receipt of the postcards.